Let's talk
We're a small team in the Dominican Republic. Write to us and you'll hear back from someone who knows the product inside out, not a form nobody reads.
Support and sales
Questions about how it works, problems with the platform, a charge you don't recognize, or if you're evaluating whether it fits your practice.
soporte@sonrisario.com
Privacy and your data
To exercise your rights of access, rectification, cancellation and objection (Law 172-13), or any matter concerning the processing of personal data.
privacidad@sonrisario.com
When we reply
We operate on business days and reply within 24–48 business hours. Requests about personal data are acknowledged within that same window, and resolved within the deadlines set by law.
Are you a patient at a practice?
If you want to access your record, correct a detail or ask for it to be deleted, the practice decides on that information — not us. Write to them directly. We only provide the tool, and give them any technical support they need.
It may already be answered
Inside the platform there's a help center with the full manual, step-by-step guides and an assistant that answers usage questions right away.
See frequently asked questions